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Core

How onboarding and handover work

Review the records. Agree the work. Establish a routine.

1. Define the starting point

Identify the business, periods outstanding, existing accountant and what has already been filed. Record the outcomes you need and the deadlines that matter.

2. Agree scope and access

Confirm responsibilities, fee, records required and appropriate named Xero access. Never share bank passwords or another person’s login.

3. Complete and review

Resolve the agreed records work, identify remaining exceptions and arrange competent review for accounting or tax decisions.

4. Hand over a clear routine

Agree a regular receipt handover, reporting date and owner for unanswered questions. Review the monthly scope when activity changes.

How remote bookkeeping works

We support businesses in Cheltenham, Gloucester and Gloucestershire entirely remotely. Agree the scope with Antony by phone or email, provide records through the agreed online handover and grant named Xero access. Questions and handovers are handled remotely; no office visit or on-site appointment is needed or offered.

FROM OUR OWN BOOKKEEPING

September reconciliation, with a clear list of open questions

Star already supports Antony’s own bookkeeping. In her September 2026 handover, she confirmed that she had reviewed and reconciled the month’s bank transactions and separately flagged pending items needing Antony’s attention.

The work reported

A review and reconciliation of September bank transactions, followed by a handover identifying items still requiring the business owner’s input.

The owner’s next step

Antony acknowledged the completed reconciliation and outstanding items, and confirmed that he would review the questions and supply answers.

What this demonstrates

A useful handover distinguishes the work completed from the questions still open. The owner can see where their input is needed to move the records forward.

This example describes work on Antony’s own books, not an independent customer testimonial. It is supported by the handover of 6 October and acknowledgement of 7 October 2026. It does not claim that all pending items were subsequently resolved.

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