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Guide

Documents needed to clear a backlog

Prepare the evidence before the catch-up work starts.

What to check

Useful records include bank and card statements for the agreed periods, sales invoices, supplier bills, credit notes and receipts. Existing reconciliations and your accountant’s opening figures may also be needed.

Your next step

Use the secure transfer method agreed during onboarding. Do not send credentials or sensitive document uploads through an initial public enquiry form.

Your initial enquiry needs no documents

Start with the software you use, the last completed month, approximate transaction volume, accounts involved and your deadline. Financial records and named access are arranged after the work and responsibilities are agreed.

Prepare records for the agreed period

A practical collection list includes bank and card statements, sales invoices and credits, supplier invoices and credits, receipts and relevant payment-provider reports. Tell us about gaps, disconnected feeds and records already sent to your accountant. Supply only the periods and records needed for the agreed work.

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